TQM PAPER

TQM PAPER!

Good afternoon everyone! This is my TQM Paper!

Group Members and Directory:

Leader: Kenric Michael Tan    |09279136949|

Assistant Leader: Kristoffer Rae Espiritu |09266327014|

Secretary: Abby Borja  |09153442993|

Treasurer: Patricia Frades  |09177463661|

Presentation Designer: Patrick Jeremy Asuncion  |09178557797|

Members:

Member: Roberto Sia   |09173821541|

Gian Oliva                 |09057429368|

Vincent Nagal            |09159353148|

GROUP POLICIES:

Group Policies:

Tardiness - one [1] peso per minute excess of time agreed

Absences - Php100 per absence in group meeting outside of the classroom GROUP TOPIC AND TOPIC ASSIGN:

Proposed Quality Improvement Plan for Far Eastern University’s Gate Security

Outline

1. Preliminaries  (Vincent Nagal)

a. Title Page

b. Acknowledgement

c. Table of Contents

2. Content

a. Executive Summary (Kevin Michael Tan)

b. Introduction (Kevin Michael Tan)

I. Problem Statement ( Kristoffer Rae Espiritu)

A. Major Problems

B. Minor Problems

II. Root Causes of the Problem (Roberto Sia)

III. Fishbone Diagram  (Patricia Frades)

IV. Recommendations and Benefits (Kevin Micahel Tan)

V. Implementation Plan (Abegail Borja)

VI. Focus Group Discussion and Interview Results (Patrick Asuncion)

Appendix (Gian Oliva)

a. Questionnaire for FGD

b. Questionnaire for Interview

c. Memos

d. Documents

e. Bibliography

I.              PROBLEM STATEMENT

            The following are the problems encountered with Far Eastern University’s campus security. Problems encountered are primarily at the campus gates. The purpose of this quality improvement plan is to relieve the students and everyone involved of such problems.

 

  1. MAJOR PROBLEMS

            The safety of the students of FEU starts at the campus gates. There have been occurrences where people have been caught bringing in deadly weapons or coming into the university under the influence of alcohol. Such cases are threats to the security of people, students and staff, in and out of the campus.

 

  1. MINOR PROBLEMS

            Entering and exiting the university should not be too much of a hassle. Slow proceedings over the gates of FEU cause delay and long lines resulting to discomfort for people coming in and going out of the premises.

 Related Researches :

Student housing and security problems

Students in Douala are facing increasing housing problems as landlords prefer to rent to more lucrative tenants, as well as burglaries when they do find student accommodation, according to newspapers Douala’s area of Bonamoussadi contained buildings composed of bedsits intended for housing students, said Quotidienmutations.info of Yaound�. But it was clear that many of these rooms were occupied by workers and their families. Baby clothes were hung out to dry and shrieking children ran along the corridors said the publication, which interviewed students living in the area.

One student, whose neighbour was a builder living with his young brother still at school, said: “these guys, who are workers, are practically everywhere”.

Another said it was “even more annoying when they have children; you have to put up with their racket. The rooms and the corridors are narrow, the noise hurts everyone and it’s impossible to study”. A third said that the hours the other residents kept made it clear “they are shopkeepers, workers, even civil servants who have been transplanted among us, sometimes with their families”.

Accusations were made of deals between incomers and landlords. Since a recent official decision to reduce university rents from 10,000 FCFA (US$21) to 4,500FCFA, students had been in dispute with landlords, demanding application of the new rates, said Quotidienmutations.

It also spoke to the non-student tenants who, not surprisingly, were paying a higher rent than the fixed student rate. All were low-paid workers, and some were former students. They paid their rent on time, and were less trouble than the students, said Quotidienmutations.

Meanwhile, students from Douala University living in purpose-built university housing were facing increasing numbers of burglaries, reported Cameroon Tribune of Yaound�. Gangs of between six and 12 hooded invaders armed with machetes were focusing on a modern student accommodation block to steal items such as mobile phones, jewellery, money and computers.

A gendarme told the paper it was not clear why these units were targeted as students did not own very much. The police had increased their presence around the university campus but the thieves had adapted their methods, for example telephoning to lay false trails.

The gangs appeared to know the students’ movements, indicating there were informers tipping them off, said the Tribune.
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School Security

School security has been in the headlines in recent years due to incidents of high-profile school gun violence and bullying. The news has also reported a resurgence of drug activity on campus especially with new designer drugs. This wave of drugs and violence has brought our school system under intense scrutiny. Critics have found many of our nation’s schools to have abysmal security systems in place to protect our children from harm. Like any other enterprise, it is easy to criticize a system after being viewed under a microscope and when reviewing facts in hindsight.

I sometimes survey elementary, middle, and high schools that have a reputation for security problems. I have done it often enough where I have developed a routine for how to conduct a thorough school security survey. The most common school security complaints are non-students on campus, fights, drugs, vandalism, and truancy. After many inspections and interviews with school administrators, teachers, staff, and students, I have come up with the following conclusion: School security is easy.

School Security is Easy

Aside from prison or mental health facilities, a school campus is unlike any other public institution in terms of control. Administrators have so much control over the campus environment that providing security is relatively easy compared to most other commercial properties. A school has control over who accesses the campus and when. A school controls the timing of class periods and which students attend each class. A school controls the level of supervision throughout the day. A school establishes strict rules of conduct and for attendance. A school can mandate the use of metal detectors and can conduct bag, backpack, and locker searches at will. A school can control vehicle access and in some cases search vehicles parked on campus. A school can administer discipline for misconduct including temporary suspension and permanent expulsion from campus.

Practically speaking, once the first period bell rings no student should be outside of the class roaming the hallways without authorization. Since class attendance is required to be taken each period, it is a simple matter to detect and eliminate the non-students outside. If a student is truant, acts up, or violates a school rule the prescribed amount of discipline should be swiftly, fairly, and evenly applied. The majority of my school surveys concluded that poor campus security is affected most by administrators failing to consistently enforce school rules with the tools already available to them.

Schools are a Unique Challenge

As an outside consultant I can say school security is easy. However, I am aware that the day-to-day experiences of teachers and staff are a challenge. If you think about it, elementary and high schools contain mostly children under the age of 18 years. As children grow so do their behavioral and emotional problems and schools often become a dumping ground for undiagnosed and untreated students. These problems can manifest itself as depression, lack of social skills, mischief or serious violence at school. As children enter their teens, behavior problems seem to either subside or intensify. Some teachers have actually told me that they are afraid of some of their students. Teachers and administrators must have extreme amounts of patience and understanding to deal with daily misconduct especially with morally bankrupt students and uncaring parents. Some schools are further challenged by meager budgets and conflicting district discipline enforcement policies.

A Matter of Priority

The excuse most often used to explain why security problems exist has been that it is a matter of priority. Unfortunately, schools are often overwhelmed with conflicting priorities and security gets pushed to the bottom of the list. To administrators, schools short on teachers and staff or are without books or proper facilities seem to be a higher priority than solving a few security problems. The crime and discipline data indicates that 90% of the security problems are caused by 10% of the student population and non-students. More than one administrator has commented that school districts won’t expend vast personnel and financial resources for additional security because of only a few troublemakers? Despite this philosophy, when a serious incident does occur, money is usually thrown at the problem hoping for a quick fix to make the problem go away.

Security Not a Quick Fix

Quick fixes are like Band-Aids that don’t last long and need to be reapplied often. Besides, school security is not something that should be ‘applied’ to solve a particular problem. If it is…you’re doing it wrong. A school security plan needs to be totally integrated into the daily routine of all staff so that it is not recognizable as a separate measure. Security and student safety is everyone’s job and not solely delegated to campus supervisors, vice principles or security officers. With a little training and a lot of commitment even the toughest schools can be transformed back into a once-safe education facility.

In my experience, most schools already have all the authority they need in the education code and in district policy manuals to make any campus reasonably safe. The solution to school security problems is in the application and execution of existing rules and having a system in place to periodically audit each school for compliance. When schools consistently conform to clearly defined and articulated rules, the majority of students benefit from the reduced number of distracting bad influences. When this occurs, the focus returns to educating the majority of the students and not on disciplining the remaining few.

1. Preliminaries (Vincent Nagal)

Title Page

PROPOSED QUALITY IMPROVEMENT PLAN FOR

FAR EASTERN UNIVERSITY CAMPUS SECURITY

 

In Partial Fulfillment for the Course Requirements in

Total Quality Management

 

Submitted By

Leader: Tan, Kenric Michael

Asst. Leader: Espiritu, Kristoffer

Secretary: Borja, Abegail

Treasurer: Frades, Patricia

Presentation Director: Asuncion, Patrick Jeremy

Members:

Nagal, Vincent

Oliva, Giancarlo

Sia, Roberto Jorrel

 

Submitted To

Prof. SofronioDulay

Acknowledgement

The proponents would like to acknowledge everyone who has been part of this paper.

            Our respondents:

Focus Group Discussion: Mr. Jayvee Badile (FEUCSO President ’12-‘13), Ms. Elyssa Dizon (FEUCSO Secretary ’12-‘13), Mr. Jethro Narag (Former IABF SC Sergeant at Arms), Mr. Aaron Abuan (IABF SC Project Directorate Committee), Mr. Don Sana (IN SC President ’12-‘13), Mr. Anthony Garancho (IN SC Vice President ’12-‘13), Ms. Andrea Cantal (IN SC FEUCSO Representative ’12-‘13), Ms. Pauline So (IAS SC P.R.O. ’12-‘13), Mr. Jerome Vanguarda (IAS SC Sergeant at Arms ’12-‘13), Ms. Hazel Espina (Former ITHM President) and Mr. Nico Santos (Former ITHM Vice President).

Interviews: Mr. Alex Ancheta (FEU Head Guard of Gate 2), Mr. Anastacio Bonagan (FEU Security Guard of Gate 3) and Ms. Catherine Dalmacio (FEU Security Guard of Gate 4).

            We would also like to thank our dear adviser, Professor Sofronio “Toti” Dulay for his guidance and support of this paper.

Table of Contents

Table of Contents

Preliminaries

            Title Page                                                                                          pagei

            Acknowledgement                                                                           page ii

            Table of Contents                                                                            page iii

Content

            Executive Summary                                                                             1

            Introduction                                                                                             2

I.              Problem Statement                                                                                               3

A.   Major Problems                                                                                   3

B.   Minor Problems                                                                                   4

II.            Root Causes of the Problem                                                                                                  5

III.           Fishbone Diagram                                                                                                  6

IV.          Recommendations and Benefits                                                                                                  7

V.           Implementation Plan                                                                                                      10

VI.          FGD and Interview Results                                                                                                  12

Appendix

A.   Questionnaire for Focus Group Discussion

B.   Questionnaire for Interview

C.   Documents

D.   Memos

E.   Bibliography

2. Content

Executive Summary (Kenric Michael Tan)

Although education is the primary focus of a school/ university, the establishment should also be concern of its students and staffs’ safety. It has been said that you have to stop the bad apples from the source, in this case, you avoid trouble by stopping it even before it enters the premises.

            This proposed quality improvement plan evaluates the current situation at Far Eastern University’s gates and establish recommendations for further developments of the gate security system.

            Data were gathered through a purposive judgment sampling method of selecting respondents for our conducted interviews and focus group discussion. Analysis of the primary information received from observation and from the respondents supported by secondary data from research gave this paper solid ground for the solutions suggested in this plan.

Introduction (Kenric Michael Tan)

Merriam-Webster defines security as the quality or state of being secure as freedom from danger (safety) or freedom from fear or anxiety; it is something given, deposited, or pledged to make certain the fulfillment of an obligation.

            The security of the Far Eastern University (FEU) campus is not the worst in the Philippines nor is it the best. Minus the students’ discomfort over some security staffers’ slow response or the long lines at the gates, and the incidents of theft, robbery and violencein and outside its walls, FEU may become arguably the best in securing the safety and well-being of everyone that comes in and goes out of its premises. Sadly, that is not the case.

            This proposed quality improvement plan focuses on the overall security system and structure of the FEU campus with recommendations aiming to decrease incidents in and out of the university and by doing so will set a standard of quality security.

I. Problem Statement (Kristoffer Espiritu)

The following are the problems encountered with Far Eastern University’s campus security. Problems encountered are primarily at the campus gates. The purpose of this quality improvement plan is to relieve the students and everyone involved of such problems.

A. Major Problems

The safety of the students of FEU starts at the campus gates. There have been occurrences where people have been caught bringing in deadly weapons or coming into the university under the influence of alcohol. Such cases are threats to the security of people, students and staff, in and out of the campus.

B. Minor Problems

Entering and exiting the university should not be too much of a hassle. Slow proceedings over the gates of FEU cause delay and long lines resulting to discomfort for people coming in and going out of the premises.

II. Root Causes of the Problem (Roberto Sia)

  1. PEOPLE

-       The security staff lacks discipline to strictly implement the university’s security policies.

-       There is a need for the security staff to have initiative and alertness.

  1. PARAPHERNALIA

-       The shortage of equipment lessens the efficiency of even the most well-trained security staff.

-       The campus does not have enough technology to assist with the security of everyone inside its premises.

  1. PROCESS

-       The information dissemination of the university’s security policies is ineffective.

-       The students do not have awareness over FEU’s security policies.

  1. PERCEPTION

-       The students require clear insight of the university’s security policies.

-       The security staff has deficiency in their understanding of some of the campus security policies.

 

III. Fishbone Diagram (Patricia Frades)

IV. Recommendations and Benefit (Kenric Michael Tan)

A.   PRESENT SITUATION

The FEU security staff are responsible for fulfilling these duties at the gates:

·         Check belongings using dip sticks

·         Advise people to secure gate pass for valuables like laptops and cameras

·         Refer students not wearing proper uniform to TV Monitor Guard

·         Notify OSA of students who are discourteous and refuse to surrender to gate procedure

·         In case of students without ID yet, ask to login ID number to verify identity

·         In case of students bearing deadly weapons, prohibited drugs, unsafe chemicals and liqour, ask for approved entry permit or assist to OSA

·         Only allow visitors with gate pass from TB Visitors’ Lounge Information and assist them to their destination

·         List down employees and faculty not wearing ID

·         All contractors will log their names at Gate 2 (Gate 4 during Sundays and holidays) before they start work and log out at the same gate afterwards

·         Gate 2 guards will secure Garbage Room key to assist personnel in throwing of trash

·         Verify outgoing property of property gate pass issued upon entry or approved by property department; if valuables are found upon exit without gate pass, assist him/her to SSO for issuance of gate pass or blotter or ask property department

·         Identify incoming vehicles’ passengers and purpose; screen unauthorized entry

·         Conduct security check, use under-chassis mirror and check car compartment

·         Log the time, plate number, type, color, name of visitor and driver, note its backload

·         Notify driver not to horn, 5kph speed limit and gate of exit

·         Upon clearance, raise the boom and advise the parking lot guard of upcoming vehicle

 

A.   PROPOSED IMPROVEMENT

Aside from the current rules and regulations, we propose for the following additions/ changes to the FEU gate security:

·         Gate 4 to be used as an entrance gate for everyone entering the campus

·         Gate 3 to be used as an exit gate for everyone leaving the premises

·         Gate 2 to open both doors

·         All guards to have authority to provide property gate passes

·         A total of five [5] baggage x-ray machines, two [2] placed at gates 3 and 4, and one [1] on gate 2

Here are our proposed alternative solutions:

·         A total of six [6] metal detector arches, two [2] placed at each gate

·         All guards to carry a handheld metal detector each


Figure 3 – Metal Detector Arch and Handheld Metal Detector

·         Replace current turnstiles with turnstiles that have infrared scanners and alarm system

Figure 4 – Turnstiles with IR and Alarm


V. Implementation Plan (Abegail Borja)

VI. Focus Group Discussion and Interview Results (Patrick Asuncion)

Focus Group Discussion Participants

Mr. Jayvee Badile (FEUCSO President ’12-‘13)

Ms. Elyssa Dizon (FEUCSO Secretary ’12-‘13)

Mr. Jethro Narag (Former IABF SC Sergeant at Arms)

Mr. Aaron Abuan (IABF SC Project Directorate Committee)

Mr. Don Sana (IN SC President ’12-‘13)

Mr. Anthony Garancho (IN SC Vice President ’12-‘13)

Ms. Andrea Cantal (IN SC FEUCSO Representative ’12-‘13)

Ms. Pauline So (IAS SC P.R.O. ’12-‘13)

Mr. Jerome Vanguarda (IAS SC Sergeant at Arms ’12-‘13)

Ms. Hazel Espina (Former ITHM President)

Mr. Nico Santos (Former ITHM Vice President).

Interview Participants

Mr. Alex Ancheta (FEU Head Guard of Gate 2)

Mr. Anastacio Bonagan (FEU Security Guard of Gate 3)

Ms. Catherine Dalmacio (FEU Security Guard of Gate 4).

Appendix (Gian Oliva)

Questionnaire for FGD

1.            Are you aware of FEU’s gate security policies?

2.            Have you encountered problems with FEU’s current gate security policies?

3.            Do you think FEU’s gate security policies need to be changed?

4.            If given the chance, what changes would you recommend to improve FEU’s gate security policies?

5.            Rate FEU’s security from 10 being the highest and 1 being the lowest.

Questionnaire for Interview

1.    What is your name?

2.    What is your profession/job?

3.    How long have you been in FEU?

4.    Have you had problems with students regarding the gate security policies?

5.    If so, what kind of problems have you encountered?

6.    Are there any gate security policies that are sometimes confusing in terms of how you will do your job?

7.    If so, what kind of policies are these?

8.    How were you oriented of FEU’s gate security policies?

9.    If you are given a chance, do you have any suggestions or recommendations to improve the current FEU gate security policies?

10. From you experience, rate FEU’s gate security from 1 to 10 (1 being the lowest and 10 being the highest) compared to other establishments you have worked for.

A.   FOCUS GROUP DISCUSSION (FGD) ANALYSIS

A focus group discussion was conducted with 11 respondents to represent each institute council and the central student organization of FEU. These respondents are student leaders who represent and stand as the voice of the students of the university.

The group agreed that it takes a lot of time to enter and exit the campus since the security staff is not equipped with enough gear or technology to optimize how they do their duties while making it more efficient and fast for the comfort of both the students and the staff themselves.

The respondents were in sync with their outlooks when it came to the cases of people who come into the university bringing in deadly weapons with them or are under the influence of liquor despite the already strict security procedures which meant that the university needs to give more concern and invest into improving the campus security system especially at the gates.

Each individual was asked to rate FEU’s gate security from one [1] to ten [10] with ten being the highest, and an average of 7.5 rating came from the group with 9 being the highest rating given and 3 being the lowest given by a respondent.

Through this FGD, it was made clear that the main factor of the campus’s security stated by the group as most important to be added was technology.

B.   INTERVIEWS

All three of our respondents have been working as a security in FEU for at least 2 years and are posted in each of the 3 gates of the main campus.

 

According to our respondents, all of them have experienced difficulty with stubborn and intolerant students who refuse to comply with security policies implemented at the gate entrances. The following is a list of common problems that occur at the gates:

·            Students refusing have their bags inspected

·            Students refusing to key-in their student numbers

·            Students without IDs and not in proper uniform

·            Students disrespecting the security guards

These students constantly argue and try to dispute with the guards thinking that they are unaware of the policies in the school. These security guards are, of course, well aware of not only the school’s policies but also the security agency’s regulations. FEU’s security guards are given orientations about the rules before they begin their work, which according to one of the respondents is constantly being changed to further improve security. They are also given copy of the security procedures on their respective IDs.

The respondents have also suggested that certain policies and procedures should be changed. These changes are as follows:

·            Separation of pedestrian and vehicular entrances and exits

·            X-Ray scanners to reduce congestion in the gate entrances

·            New security technology to improve campus safety

The respondents have rated FEU’s security policies and procedures from one to ten, ten being the highest and one being the lowest, compared to their previous security assignments. The average of the ratings the respondents have given was 8.

            Through these interviews, it was made clear that even the security staff are looking for equipment to better their efficiency in doing their responsibilities.

Interviews

 

All three of our respondents have been working as a security in FEU for at least 2 years and are posted in each of the 3 gates of the main campus.

 

According to our respondents, all of them have experienced difficulty with stubborn and intolerant students who refuse to comply with security policies implemented at the gate entrances. The following is a list of common problems that occur at the gates:

·            Students refusing have their bags inspected

·            Students refusing to key-in their student numbers

·            Students without IDs and not in proper uniform

·            Students disrespecting the security guards

These students constantly argue and try to dispute with the guards thinking that they unaware of the policies in the school. These security guards are, of course, well aware of not only the school’s policies but also the security agency’s regulations. FEU’s security guards are given orientations about the rules before they begin their work, which according to one of the respondents is constantly being changed to further improve security. They are also given copy of the security procedures on their respective IDs.

The respondents have also suggested that certain policies and procedures should be changed. These changes are as follows:

·            Separation of pedestrian and vehicular entrances and exits

·            X-Ray scanners to reduce congestion in the gate entrances

·            New security technology to improve campus safety

The respondents have rated FEU’s security policies and procedures from one to ten, ten being the highest and one being the lowest, compared to their previous security assignments. The average rating the respondents have given was 8.6/10.

 

APPENDIX


Interview 1

1.       What is your name?

Alex Ancheta

 

2.       What is your profession/job?

Security Guard Gate 2

 

3.       How long have you been in FEU?

3 years

 

4.       Have you had problems with students regarding the gate security policies?

Oo. Normal naman yun. Ayaw mag type. Ayaw magpa check ng bag.

 

5.       If so, what kind of problems have you encountered?

Ayaw mag type. Ayaw magpa check ng bag.

 

6.       Are there any gate security policies that are sometimes confusing you on how you will do your job?

Personal ko, wala naman. Ok naman

 

7.       If so, what kind of policy are these?

-na-

 

8.       How were you oriented of FEU’s gate security?

Bago kami pumasok ditto, meron na kami orientation. Binigay yun existing policy. Tinangal yun di kailangan. Tapos dinagdagan and inimprove. Iba na kaming agency.

 

9.       If you are given a chance, would you / do you have any suggestions or recommendations to improve the current gate security policy?

Siguro ganito, sa gate2, suggestion ko, mahiwalay yun pedestrian and vehicular. Itong vehicular, ginagamit sa pedestrian, dapat hiwalay para maganda yun security. It is possible for trespassers to enter when the gate is opened for vehicles.

 

10.   From, you experience, rate FEU’s gate security policies from 1 to 10 (1 being lowest and 10 being highest) compared to other establishments you have secured.

Ten. Galing ako UST. Sa UST wala checking sa gate. Sa building kami nagcheck. Sa ground hindi secure kasi yun checking sa building lang. Civilian agent ako dun.

 

 

Interview 2

1.       What is your name?

I am Anastacio Nonagan

 

2.       What is your profession/job?

Security Guard in Gate 3

 

3.       How long have you been in FEU?

2 years

 

4.       Have you had problems with students regarding the gate security policies?

Yes

 

5.       If so, what kind of problems have you encountered?

Minsan sa mga key-in ng ID. Mga hindi naka uniform. Inaassist naming sa gate 4 kasi walang key-in ditto sa gate.

 

6.       Are there any gate security policies that are sometimes confusing you on how you will do your job?

Wala naman. Checking ng bag sa mga personal property. Prohibited items dapat icheck. Pwede naman ang visitors basta mag may visitor’s ID or may permit

 

7.       If so, what kind of policy are these?

 

8.       How were you oriented of FEU’s gate security?

Bago kami iassign sa isang pwesto, meron kami nabasa na dapat gawin. Kasali nay un agency ng policy

 

9.       If you are given a chance, would you / do you have any suggestions or recommendations to improve the current gate security policy?

Gate 2 - Sana mahiwalay yun gate para sa mga estudyante at mga sasakyan. Nag scramble yun in and out.

 

10.   From, you experience, rate FEU’s gate security policies from 1 to 10 (1 being lowest and 10 being highest) compared to other establishments you have secured.

Interview 3

 

1.       What is your name?

Dalmacio, Catherine

 

2.       What is your profession/job?

Lady Guard Gate 4

 

3.       How long have you been in FEU?

Almost 2 years

 

4.       Have you had problems with students regarding the gate security policies?

Oo

 

5.       If so, what kind of problems have you encountered?

Tagging. Yun mga walang ID yun mga estudyante at ayaw nila magkaroon ng violation. Munura ako ng isang estudyante dahil dun

 

6.       Are there any gate security policies that are sometimes confusing you on how you will do your job?

Wala naman. Nagtatanong kami. Kapag open to public yun event, pwede magpapasok.

 

7.       If so, what kind of policy are these?

 

8.       How were you oriented of FEU’s gate security?

Meron kaming, PDIR. Naka indicate dun yun mga gagawin naming. Iba pa yun sa ibang araw. Ito yun dapat dawin ng guard sa kanilang puwesto

 

9.       If you are given a chance, would you / do you have any suggestions or recommendations to improve the current gate security policy?

Sana magkaroon ng equipment parang mga x-ray para madali maginspect ng bag

 

10.   From, you experience, rate FEU’s gate security policies from 1 to 10 (1 being lowest and 10 being highest) compared to other establishments you have secured.

Questionnaire for Focus Group Discussion

1.            Are you aware of FEU’s gate security policies?

2.            Have you encountered problems with FEU’s current gate security policies?

3.            Do you think FEU’s gate security policies need to be changed?

4.            If given the chance, what changes would you recommend to improve FEU’s gate security policies?

5.            Rate FEU’s security from 10 being the highest and 1 being the lowest.

 

Questionnaire for Interview

1.    What is your name?

2.    What is your profession/job?

3.    How long have you been in FEU?

4.    Have you had problems with students regarding the gate security policies?

5.    If so, what kind of problems have you encountered?

6.    Are there any gate security policies that are sometimes confusing in terms of how you will do your job?

7.    If so, what kind of policies are these?

8.    How were you oriented of FEU’s gate security policies?

9.    If you are given a chance, do you have any suggestions or recommendations to improve the current FEU gate security policies?

10. From you experience, rate FEU’s gate security from 1 to 10 (1 being the lowest and 10 being the highest) compared to other establishments you have worked for.

Bibliography

·         GuangDong FoShan World Safety Technology Co,.LTD. X-Ray Baggage Inspection System ST-6550, 2012. Acquired from the World Wide Web, Alibaba.com: http://www.alibaba.com/product-gs/265622733/X_Ray_Baggage_Inspection_System_ST.html

·         Garret Pro-Pointers. High Detection Ability Hand-held Metal Detector, 2012. Acquired from the World Wide Web, Alibaba.com: http://www.alibaba.com/product-gs/422313433/High_Detection_Ability_Hand_held_Metal.html

·         Junhong Electronic & Technology Co., Ltd. Super Scanner Metal Detector Gate (JH-5), 2012. Acquired from the World Wide Web, Alibaba.com: http://www.alibaba.com/product-gs/203774152/Super_Scanner_Metal_Detector_Gate_JH.html

·         Grand Access Security Co., Ltd. Security Passage Turnstile with IR Sensor,alarm GAT-104F, 2012. Acquired from the World Wide Web. Alibaba.com: http://www.alibaba.com/product-gs/442060257/Security_Passage_Turnstile_with_IR_Sensor.html